Vehicle Delivery Specialist

Right2Drive, part of Movigo Group, is Australia and New Zealand’s leading provider of accident loan cars. Customer satisfaction is our driving force, we are continually working towards developing our services to meet and exceed our customers’ needs and take pride in our award-winning service.

Now operating from 24 locations, we have over 400 staff who are extremely passionate and take pride in helping not at fault drivers access their legal rights and get back on the road as soon as possible, at no cost to them. 

About Us

We make a bad day better.

Our customers are not-at-fault drivers who have been in a motor vehicle accident. They’ve just been through an incredibly stressful experience, and now need to figure out how to get a replacement vehicle while theirs is being fixed, deal with insurance companies and they have no idea where to begin. 

That’s where we come in! We put them in a replacement vehicle and work with the customer, insurers, and repairers taking all the hassle out of the ordeal for the customer. 

About the role

The Vehicle Delivery Specialist is responsible for preparing and delivering our vehicles to customers and providing a top quality experience whilst upholding our company standards and values. The Vehicle Delivery Specialist ensures our customers receive and return our accident replacement vehicles in a timely manner, ensuring our customers lives don't grind to a halt without a vehicle. 

Responsibilities

• Delivering our accident loan vehicles to customers and referrers, ensuring the delivery is completed in a timely and efficient manner
• Ensuring all fleet vehicles are fully maintained and presented by adhering to cleaning, maintenance and service procedures and schedules
• Helping our customers complete the required documentation and submit documentation through various systems
• Provide a friendly and professional interaction with customers, ensuring a positive delivery experience 

About you

You are a down to earth and collaborative team player with a positive approach to your work along with your drive, attention to detail, enthusiasm, and love for what you do.

• A customer focused approach with a “can do” attitude
• Experience in retail, customer service or other service roles highly regarded
• Valid driver’s license with a respectable driving record
• Great attention to detail for ensuring high-quality outcomes and delivering exceptional experience
• Excellent communication and customer services abilities
• A passion for helping others in their time of need

We offer great company benefits, including discounts with a variety of retailers, goods and service providers, employee referral bonus, paid parental leave, a great company culture plus more.

If you're enthusiastic about vehicles, customer service, and contributing to a dynamic team, we want to hear from you!