Support Developer

About Us

Markinson is a business software company, dedicated to the creation and provision of innovative ERP software solution to retail automotive aftermarket, electrical and industrial wholesalers throughout the Asia-Pacific region.

As a 100% owned subsidiary of Constellation Software Inc. via its operating group, Vela APX, Markinson benefits from a strong corporate platform and international support yet uses its proud 30+ year history of local industry experience to work closely with customers to support the achievement of business requirements.

About the role

We are looking for a highly motivated Support Developer to work within our Customer Support Team. Key responsibilities of the role include:

• Providing Technical assistance from your knowledge of the programming language to the Support Team
• Analysing existing code to identify possible causes of defects
• Documentation of findings
• Developing code and maintaining the Markinson product set using appropriate management systems.
• Aid in the testing of programs
• Collaborate with QA, Development Product teams to correct errors detected.
• Maintain your knowledge of specific applications, current trends and business technical requirements. 

About You

You will be inquisitive and take pride in your work as you will be responsible for investigating, analysing and assisting in providing solutions raised by our valued clients. You have a drive to aid in the development, integration, maintenance, testing and updating of software products. You have a passionate understanding of technical and quality requirements and work towards continuous improvement.

You will be able to demonstrate the following: 

• Tertiary qualification in Information Technology; Computer Science, Information Systems/Management or equivalent.
• 3 years commercial programming experience
• Experience within professional environments with a strong customer service orientation
• Sound understanding of programming principles, development methodologies and tool sets
• Sound understanding of database principles and database environment
• Sound understanding of Distributed Systems (n-tier) Architecture 
• Highly developed analytical and problem-solving skills
• Ability to build, foster and maintain strong collaborative relationships 
• Ability to meet the unique challenges provided by an industry in constant change
• Attention to detail at a high level
• Effective communication / presentation skills (both written and verbal)
• Self-motivated with the ability to work autonomously and in a team-based environment
• Commitment to excellence, innovation and continuous improvement

What's in it for You?

• A hybrid role (the opportunity to WFH 2 days a week) following an initial training period.
• Employee Share Purchase Plan from our parent company Constellation Software Inc.
• On the job training & development
• A diverse workplace with passionate and genuine people geared to the overall success of the greater business.
• Opportunities for professional development
• EAP Support
• Free parking
• Regular social events, both with the Markinson team (Friday drinks, team lunches and internal company events) and the broader Vela family, and more!

Interested? Apply Now! 

If you're interested in this exciting opportunity, we would love to hear from you! Apply now with an updated resume and a cover letter telling us why you are interested and what you can bring to the role. We are proud to be an equal opportunity employer.