Novated Lease Consultant

Toyota Finance Australia (TFA) is the country’s largest automotive financier.  Our past gives us credibility and knowledge. But it’s what the future holds, and how we can make the world a better place, that excites us. It’s not just about technology but what it can do for people.
  
In Australia there are two separate businesses; Toyota Motor Corporation (TMCA) and Toyota Finance Australia (TFA).  While we work closely together, TMCA focuses on vehicles and here at Toyota Finance Australia our priority is to provide finance, insurance and fleet management.

TFA is a place where difference is celebrated. We strive to create a workplace that not only gives equal opportunities to people of all backgrounds and abilities but supports them to reach their full potential.

We're working towards a future where we look out for each other and our planet. Where we enrich lives with the safest and most responsible ways of moving. This is the kind of tomorrow we're imagining here at TFA.
You don't need to meet 100% of the criteria to apply, we’d still love to hear from you. We celebrate individual differences.

What you'll contribute to

The Novated Lease Consultant will acquire and convert Novated Lease Sales by responding to inbound Novated Lease enquiries from our partner employer portfolio, while maintaining the highest levels of customer service.

Please note, this is a 12 month contract opportunity.

How you'll make an impact

• Achieve the quarterly individual targets while contributing to team targets
• Respond to sales enquiries from novated lease customers (employees) within agreed SLA and KPI timings
• Prepare and present required novated lease quotations to customers conducting a consultation to either settle or close the lead.
• Follow up with employees to answer queries assertively directing the sale
• Follow up residual value expirations for new sales opportunities
• Maintain contact management systems at all times
• Analyse / review novated lease applications within agreed SLA and KPI
• Ensure timely settlement and delivery of cars within agreed SLA and KPI.
• Provide relevant salary packaging documentation to finalise novated lease arrangements

Your attributes - If you've got one or more, we'd love to hear from you!

• Novated Leasing / Fleet Leasing / Motor Vehicle / Financial Services experience
• Corporate office experience & high-volume processing
• Sales experience and/or customer service history

Life at Toyota & What we offer you

We pride ourselves on a work culture that supports and rewards people. From development programs to recognition programs, we make sure everyone at Toyota Finance Australia lives their best possible life. After all, our people are our greatest assets.

Toyota Australia is well-recognised for offering:

• Flexible hours and workspaces
• Career Development
• Wellness facilities & Employee Assistance Program (private coaching available to you and your family)
• Paid volunteer days to support your community / Employee Community Grants Fund

Building a great place to work

You're welcome to find out more by visiting our careers page: https://tfacareers.com.au/

We are an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

We are happy to adjust the recruitment process for your accessibility requirements. Please contact us and let us know your preferred type of communication and we will be in touch as soon as possible to discuss your requirements.

Come with us and help create the future.