QLD Operations Manager

Position:         Operations Manager – QLD
Location:        Currently Darra and moving to Heathwood from April 2025
Company:      MLA Holdings Pty Ltd – Exclusive Australian Importer of Mitsubishi Forklift Trucks and Vulcan Heavy Equipment

 

MLA Holdings Pty Ltd, a premier name in the materials handling sector, is seeking an experienced and motivated Operations Manager to lead our Brisbane based operation. Based at our new, state-of-the-art facility in Heathwood (commencing April 2025), this role offers an exceptional opportunity to drive growth and success with a passionate team of Service, Rental, and Parts specialists.

 

About the Role

We are looking for a mechanically minded leader with a “safety comes first” approach and operations expertise to enhance Branch performance and expand our customer base. You will play a key role in leading a skilled team, managing profit center responsibilities, and shaping the success of MLA’s Brisbane based branch.

 

MLA will offer;

• Competitive Salary
• Motor Vehicle Allowance
• Bonus Incentives
• Branded Uniform
• Mental, Health & Wellbeing App
• Experienced & Enthusiastic Service Team
• Job Security
• Work - Life – Balance

 

Key Responsibilities

• Lead a committed team across service, spare parts, and rental departments.
• Drive revenue growth through strong business acumen and new customers.
• Develop and nurture strong customer relationships with major accounts.
• Identify areas for improvement and implement strategies for optimal performance.
• Ensure outstanding customer service and satisfaction at all levels.

 

Ideal Candidate

To excel in this role, you should have:

• Qualifications with minimum 5 years’ Service or Operations Management experience (Heavy or Automotive Industry).
• Trade Certification in Heavy Vehicle, Plant or Motor Vehicle (advantage).
• WHS knowledge & a proven safety culture.
• Proven profit center responsibility with a track record of achieving exceptional results.
• Strong organizational and problem-solving skills to navigate complex business challenges.
• Outstanding communication skills – both verbal and written.
• The ability to manage large customer accounts and drive long-term relationships.
• Analytical skills to identify and act on business improvement opportunities.
• Leadership qualities to inspire and guide a growing team toward shared goals.
• Commitment to continual business improvement and team building.

 

Benefits

We offer an attractive, negotiable salary package, a rewarding work environment, and opportunities for ongoing professional development. To learn more or discuss this role in confidence, please contact Rodney Jackson at 0418 724 504. Please email your application to [email protected] by Thursday, 21st December for immediate consideration.