Gatehouse Security Officer

Company description:

Certis Security Australia is one of Australia's leading security service provider with over 3,000 employees nationwide, providing our clients with industry leading security services with our state-of-the-art technology and highly qualified staff. As part of the Certis Group, SNP Security and BRI Security deliver integrated security solutions including operations technology, aviation, front-line and concierge security services to clients worldwide.

Job description:

Position Purpose

Are you a professional and experienced Security Officer ready to make a real impact? Certis Security Australia is currently seeking Gatehouse Security Officers to join our dedicated team at a key client site on the Gold Coast.

If you're reliable, safety-focused, and take pride in delivering excellent service — we want to hear from you.

Key Responsibilities

• Manage vehicle movements, access control, and visitor passes
• Conduct internal and external foot patrols
• Monitor CCTV, WHS compliance, and respond to site alarms
• Issue and manage staff, contractor, and visitor access cards
• Maintain daily logs, incident reports, and security documentation
• Ensure perimeter security and respond to unauthorized access attempts
• Operate intercoms, manage traffic flow, and monitor screening areas
• Liaise with client contacts and report security risks

Qualification

• Valid QLD Security Licence
• Current Senior First Aid Certificate
• Valid Driver's Licence (if role requires driving)
• Risk and Assessment Qualification
• Minimum 2 years' experience in a similar security role
• Proven experience in staff and performance management
• Strong client relationship management skills

Benefits & Culture

• Friendly and inclusive environment
• Growth and development are supported and promoted
• A discount program where employees, and their family members, can save at over 400 retailers Australia wide
• A well-being program that provides advice about mental, physical, and financial well-being
• An Employee Assistance Program (EAP) that is available to employees and their families
• Cultural diversity is valued and supported
• Emphasis on learning and development, where a state-of-the-art LMS is available to all employees

Diversity Statement

Within Certis Australia, we believe our strength lies in the diversity of our people. We offer an inclusive culture where you can be your authentic self, contribute your unique perspective and grow with equal opportunities for advancement. Our commitment to a Safer, Smarter and Better workplace ensures every employee is supported, respected and empowered. We actively encourage First Nations and Torres Strait Islander people to apply as we build a brighter future, where all voices matter.

Certis Security Australia Master License

Sydney Night Patrol & Inquiry Co Pty Ltd
• NSW 400674602
• ACT 17501220
• QLD 41315
• WA SA48240
• NT 345
• SA ISL 178143
• TAS 3020

Certis Security Australia Pty Ltd
• NSW 405149073
• ACT 17501742
• QLD 3158254
• WA SA 72311
• SA ISL 235794
• VIC Z05 798 61S
• VIC Z05 798 40S
• NT 1093
• TAS 458596293