Company description:

Certis Security Australia is one of Australia's leading security service provider with over 3,000 employees nationwide, providing our clients with industry leading security services with our state-of-the-art technology and highly qualified staff. As part of the Certis Group, SNP Security and BRI Security deliver integrated security solutions including operations technology, aviation, front-line and concierge security services to clients worldwide.

Job description:

Position Purpose

We are currently seeking a highly motivated and experienced Event Security Supervisor to join our team. The Event Security Supervisor will play a critical role in ensuring the safety and security of all event attendees, staff, performers, and property. This position requires strong leadership skills, excellent communication abilities, and a comprehensive understanding of security protocols and procedures.

Key Responsibilities

A Security Officer Level 4 works above and beyond an employee at Levels 1,2 and 3,and to the level of their skills, competence and training.

• Works individually or in a team environment under limited supervision which may not necessarily be at the site where the officer is posted.
• Assists in the provision of on-the-job training.
• Exercises discretion within the scope of this classification level.
• Exercises computer skills at a higher level than Level 3; and
• Exercises high level interpersonal and communications skills.

Indicative of the tasks that an employee at this level may be required to perform are the following:

• Monitoring, recording, inputting information or reacting to signals and instruments related to electronic surveillance of any kind within a monitoring centre or at a particular location;
• Keyboard operation to alter the parameters within an integrated intelligent building management or security system, including operating computer programs that have the ability to lock or unlock doors, program access cards, audit door access by individuals as well as recording the time and date of access; and
• Co-ordinate, monitor or record the activities of security officers utilizing a verbal or computer based communications system within a monitoring centre including in or in connection with an airport security zone.

A Security Officer Level 4 may be required to perform duties of security officers at Levels 1,2 and 3 that are not designed to promote deskilling.

Qualification

Mandatory

• Current and applicable Security license Cert ll (as per state regulation)
• Current First aid Certificate
• Australian/New Zealand Citizen or Permanent resident

Desirable

• Driver's license
• CPR
• Working with children's
• Base line clearance
• MSIC
• Cert lll
• NV1 clearance
• NV2 clearance
• Control Room license
• RSA
• White card

Experience

• Experience in a similar role preferred

• Computer Literate

• Able to work in a fast-paced environment

• Good communication skills

• Able to Multi Task

• Experience in a similar role preferred

• Experience working in a Supervisory position

• Experience working within the Security Industry

Skills

• Adaptability - Maintaining effectiveness when experiencing major changes in work tasks or the work environment; adjusting effectively to work within new work structures, processes, requirements, or cultures.
• Applied learning - Assimilating and applying new job-related information in a timely manner.
• Building a learning organisation - Evaluating organisational teams and individuals needs with respect to a reference point (i.e. current or future vision), creating an environment that fosters growth and development; establishing processes to monitor development strategies; adjusts strategies in response to continually changing organisational needs.
• Communication - Clearly conveying information and ideas through a variety of media to individuals or groups in a manner that engages the audience and helps them understand and retain the message.
• Customer focus - Making customers and their needs a primary focus of one's actions; developing and sustaining productive customer relationships.
• Information monitoring - Setting up ongoing procedures to collect and review information needed to manage an organisation or ongoing activities within it.
• Manage safety - Being aware of conditions that affect employee safety. Ensuring all facets of safety are appropriately managed.
• Stress tolerance - Maintaining stable performance under pressure or opposition (such as time pressure, or job ambiguity); handling stress in a manner that is acceptable to others and to the organisation.
• Work standards - Setting high standards of performance for self and others; assuming responsibility and accountability for successfully completing assignments or tasks; self-imposing standards of excellence rather than having standards imposed.
  

Knowledge

• Service industries background
• Security industry
  

Benefits & Culture

• Friendly and inclusive environment
• Growth and development are supported and promoted
• A discount program where employees, and their family members, can save at over 400 retailers Australia wide
• A well-being program that provides advice about mental, physical, and financial well-being
• An Employee Assistance Program (EAP) that is available to employees and their families
• Cultural diversity is valued and supported
• Emphasis on learning and development, where a state-of-the-art LMS is available to all employees
  

Diversity Statement

Within Certis Australia, we believe our strength lies in the diversity of our people. We offer an inclusive culture where you can be your authentic self, contribute your unique perspective and grow with equal opportunities for advancement. Our commitment to a Safer, Smarter and Better workplace ensures every employee is supported, respected and empowered. We actively encourage First Nations and Torres Strait Islander people to apply as we build a brighter future, where all voices matter.

Certis Security Australia Master License

Sydney Night Patrol & Inquiry Co Pty Ltd
• NSW 400674602
• ACT 17501220
• QLD 41315
• WA SA48240
• NT 345
• SA ISL 178143
• TAS 3020

Certis Security Australia Pty Ltd
• NSW 405149073
• ACT 17501742
• QLD 3158254
• WA SA 72311
• SA ISL 235794
• VIC Z05 798 61S
• VIC Z05 798 40S
• NT 1093
• TAS 458596293